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areoformyesterday at 7:20 PM6 repliesview on HN

There's a special phenomenon that happens as startups grow large. They begin to drift away from the ground truth of their product, their users and how it's used. It's a drift away from users. And a drift towards internal politics. A lot like Rasmussen's drift towards danger, https://risk-engineering.org/concept/Rasmussen-practical-dri...

As startups grow beyond a critical threshold, they start to attract a certain type of person who is more interested in mercenarily growing within the company / setting themselves up for future corporate rise than building a product. These people play to the company's internal court and create deeply bitter environments that leads to more mission-driven individuals leaving the company.

Which is why we end up with decisions like OnlyFans hitting $1B / yr in revenue (with extreme profitability) off of porn and then deciding to ban porn, https://www.ft.com/content/5468f11b-cb98-4f72-8fb2-63b9623b7...

Or, Digg deciding to kill its "bury" button and doing a radical "redesign" that made Reddit worth billions.

Unity's decision to update its pricing. Sonos' app "redesign" etc etc.

Corporate vampires will cheerfully slaughter your golden goose. Or, in the best case, severely cripple it.


Replies

marcd35yesterday at 7:43 PM

I think this decision is more defensive than "losing touch with their customers." The winds are shifting in other countries that are cracking down on social media use for children. Discord does not want to get caught in the shit storm of legal issues if they fail to comply. This is a proactive measure.

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jabroni_saladyesterday at 9:53 PM

I think this is actually a different growth problem, which is that they became so large that several countries are designing new regulations that specifically target them. I think discord is trying to spin this into a regulation-as-moat opportunity instead of dying by a thousand papercuts.

tyleoyesterday at 7:29 PM

I don’t think this is a phenomenon. At the best places I’ve worked, I’ve seen success correlated with actual user value. You do find climbers at certain places but I tend to think it’s a large reason they fail.

Also, I don’t think your OnlyFans analogy holds up. My understanding is that their threat to ban porn was a stunt. A pretty effective one.

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canada_dryyesterday at 7:42 PM

In pretty much all cases, the companies in question had peaked were experiencing declining growth and attempting to do a hail-Mary... and failed miserably.

Compare Digg and slash. One completely died, the other has stuck with its formula and hasn't disappeared, but has just faded into irrelevance.

guluarteyesterday at 7:34 PM

that's true, guilds moved to discord because it was easier to use than teamspeak