logoalt Hacker News

tabbottyesterday at 8:57 PM24 repliesview on HN

I'm biased, as I lead the Zulip project. But I think this is a reasonable place for me to post some thoughts.

Given current events in the USA, I can't emphasize enough how worried one should be about the fact that a few companies like Discord, Google (Gmail), and Meta have databases with access to the private conversations of hundreds of millions of people with their closest friends and family members, linked up with their identity.

Some of the big strengths of running a self-hosted Zulip server for your community are:

- Zulip servers are operationally simple, highly stable and easy to upgrade.

- Zulip is much better than Discord or Slack for managing the firehose of busy communities. Or at least, a lot of people tell us that they prefer the user experience to everything else they've tried, after a few weeks of getting used to it. :)

- Your community leaders get to make the policy decisions about data protection, identity, etc.

- It's 100% FOSS software, with an extremely readable and maintainable codebase that ~1500 people have successfully contributed code to. I don't think you'll find modern alternatives with a comparable featureset to Discord that are more resilient to the sponsoring company being acquired or going out of business.

- We are a values-focused organization (https://zulip.com/values/) where providing a public service is important to us all.

- Each server is completely self-contained and independent, with the only centralized services needed from us being desktop/mobile app publication and mobile push notifications delivery (which is free for community use and soon to be E2EE).

I'm happy to answer any questions.


Replies

grayhatteryesterday at 11:48 PM

Because I have some experience with FOSS, I know you don't get the recognition that you deserve. So on behalf of everyone who's too distracted to say thank you.

Thank you!

Admittedly, it did take a day (less than), but once I got used to the interface Zulip provides. It's better than what I would have asked for! It's phenomenal software! The whole experience is better than anything else that exists. And everyone charging for the same features should feel embarrassed given how much better Zulip is!

Genuinely, it's impressive what y'all have created. So thank you!

caconym_yesterday at 10:30 PM

I'm asking because I hate Matrix and actually want you to convince me: why should I accept the risk of migrating my friend group from Discord to Zulip, which has already "broken the seal" of restricting features behind a monthly fee even for self-hosted users, when I could migrate us to Matrix instead? Matrix seems like the much less risky option.

I see that you have a "community" tier that's free and doesn't restrict notifications, but it's not clear to me exactly what's involved in proving that we should qualify.

show 1 reply
crabmusketyesterday at 9:15 PM

I recently moved a small community group from Slack to Zulip. Half because of the UX for infrequent visitors (topics are so much better than "50 unread messages in #general"). And half because of your organisational values, which are more aligned with ours than are those of Salesforce.

The Bluesky team talks about "credible exit", and Zulip has that in spades - which makes me not want to exit.

Thank you for the work you do. Hanging out in CZO watching the Zulip team work in public is inspiring!

show 1 reply
zukzukyesterday at 10:48 PM

Glad to hear E2EE is coming soon, but it’s been “soon” for probably a year now. It’s a bit odd that encrypted notifications still don’t work, and I’d argue it’s a very big caveat with regard to privacy and security.

Our main reason for using Zulip is that we work in a highly regulated space (healthcare) and would like to be able to safely talk about things. I suspect this sort of situation is a major motivator for Zulip adoption, so it’s weird that transit encryption was left as an afterthought.

show 1 reply
dijityesterday at 10:13 PM

Hey, just wanted to say that I am a happy Zulip customer.

I used it at my previous employer and after a month of hangringing from people- many did not desire to go back to what we had before. (though some people did say they wanted Slack for the emojis and “prettiness”).

Now I started in a new position and I’ve positioned Zulip (on prem) as the only viable solution since we’re shirking SaaS as a strategic move.

The people who followed me to the new place are quite glad of this, or at least thats what I am told.

So, thank you, sincerely.

show 2 replies
Valk3_yesterday at 9:41 PM

> Zulip is much better than Discord or Slack for managing the firehose of busy communities. Or at least, a lot of people tell us that they prefer the user experience to everything else they've tried, after a few weeks of getting used to it. :)

Could you expand on this?

show 1 reply
sgarmanyesterday at 10:09 PM

My biggest feature use of Discord is the drop in / out voice with PTT. I couldn't quite tell if this feature exist.

show 2 replies
IgorPartolayesterday at 9:15 PM

How does Zulip compare to Campfire and Stoat (and other FOSS) efforts? How is onboarding for non-tech people?

show 1 reply
31337Logicyesterday at 11:50 PM

Thanks so much for this!!

rw_grimyesterday at 9:55 PM

This is great to hear and ironically we (Pidgin) just decided that Zulip was going to be the next protocol we were going to add support for just barely 24 hours ago before all this Discord nonsense!

https://discourse.imfreedom.org/t/protocols-to-support/234/1...

show 1 reply
easterncalculusyesterday at 9:30 PM

What is the video calling and screen share experience like?

show 1 reply
areoformyesterday at 9:12 PM

Does your app pass the grandma and quarterback test? Can I get my grandma and the group's jock/quaterback to use it without handholding?

show 2 replies
stefankayesterday at 9:25 PM

Thank you! Zulip is a great project.

bo1024yesterday at 9:54 PM

What’s the state of accessibility on Zulip?

(Thanks for making Zulip, I love it)

show 1 reply
deafpolygonyesterday at 10:22 PM

I don’t have any questions as of yet, but reading your site; it speaks to me and those values align with mine. Just wanted to say that I think the world could use a bit more of this.

rustystumpyesterday at 10:54 PM

First time hearing about this project and it feels mature. However, the landing page example of the app on web is…messy and noisy to the point i am totally lost.

This is not the case for slack or discord. I think having an awesome clean first impression would do wonders to sell what younare doing.

show 1 reply
jhasseyesterday at 11:11 PM

Why are you still on X?

BrouteMinouyesterday at 9:36 PM

Why zulip instead of the good ol' IRC?

show 2 replies
sleepybrettyesterday at 9:31 PM

Looking for your features but no voice chat, no screen sharing, no deal.

show 2 replies
bloqsyesterday at 9:24 PM

Sold

OsrsNeedsf2Pyesterday at 10:08 PM

> Zulip servers are operationally simple, highly stable and easy to upgrade.

You lost me there. I need to have all my contacts on Zulip. Nothing else matters to me

show 1 reply
goaliecayesterday at 11:07 PM

> Given current events in the USA,

This part absolutely isn't necessary because it's a wrong idea no matter who is in charge.

jsemrauyesterday at 11:42 PM

"Given current events in the USA,"

Objectively, the EU seems to be the bigger threat to free online exchange of ideas.

assimpleaspossiyesterday at 11:29 PM

>>Given current events in the USA, I can't emphasize enough how worried one should be

I've been putting my pants on every morning for the last several years, had breakfast, gone to work, and come home without worrying about any current events in the USA and my life seems no different than 50 years ago except I have modern gadgets.

Social media is not the world. In fact, it's 10% of what the real world is like and how the real world thinks. It's why I ignore social media except for HN and one other but I only scan the headlines and rarely pop into comments like this.

And I'm happy.

EDIT: And the comments below are proof why you, too, should ignore all social media and why you, too, will be happier.

show 7 replies