alt Hacker NewsSociety can handle a small percentage of grifters, they've always been there and always will be. The change is that enshittification is mainstream in the corporate world and feels indistinguishable from being scammed. People begin to feel immersed in it and stop seeing the world as mostly honest and instead as mostly scams. Then good faith policies like these return policies get burned by way more people who lost trust in the system. Then we lose those too.
I sort of hate the "enshitification" term that gets thrown around way too lazily. But, for a variety of reasons, people are tending to deal with larger corporations for the most part and--hey--if I get some money on the side because of a mistake? Whatever. In a way I wouldn't have at some local store.