Yes, I read that and directly addressed that in my reply to @jodrellblank above. Repeating it here:

"However noble the foundation's mission sounds, the reality is that Matrix is a complex protocol sustained by people investing their time and energy because they care about it. It will not magically solve every user problem."

> You saying they don't want to be popular is, with all due respect, completely from your ass.

Perhaps you should read my messages more carefully. Try to read to understand instead of reading to respond. Not even once I mentioned anywhere that they don't want to be popular. I said that they aren't popular coz of $REASONS. I said they cannot be popular without help. Are you helping them? I help them by sending small fixes to issues that annoy me. I am trying in my own way to make it a little better. How about you? Are you here only to complain or are you doing anything to help them become a little more popular?

This is not a commercial product, you know. It is an open source project developed and improved by volunteers like you and me. Yes, there is a foundation and there is a mission but that mission will not become magically true without help from people like you and me.

If you don't want to help that's alright. You can use proprietary software where the devs will give you the software you want in exchange for money. There's nothing wrong with that. But if you want Matrix to be more popular, people like us have to make it popular by contributing to it.