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voidhorseyesterday at 5:16 AM2 repliesview on HN

Sounds like every AI KPI I've seen. They are all just "use solution more" and none actually measure any outcome remotely meaningful or beneficial to what the business is ostensibly doing or producing.

It's part of the reason that I view much of this AI push as an effort to brute force lowering of expectations, followed by a lowering of wages, followed by a lowering of employment numbers, and ultimately the mass-scale industrialization of digital products, software included.


Replies

lucumoyesterday at 6:47 AM

> Sounds like every AI KPI I've seen. They are all just "use solution more" and none actually measure any outcome remotely meaningful or beneficial to what the business is ostensibly doing or producing.

This makes more sense if you take a longer term view. A new way of doing things quite often leads to an initial reduction in output, because people are still learning how to best do things. If your only KPI is short-term output, you give up before you get the benefits. If your focus is on making sure your organization learns to use a possibly/likely productivity improving tool, putting a KPI on usage is not a bad way to go.

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franktankbankyesterday at 2:40 PM

Smells like kickbacks. If the company incentives don't make sense then who do they make sense for?