Former R1S Gen 2 owner. Love this brand and I want to love the car, but the quality and constant maintenance issues were unacceptable.

Rattles, a door mirror motor breaking, doors that wouldn't shut properly, door weather stripping that fell off, a door that just wouldn't open, panel alignment issues, some kind of screaching-to-a-halt-and-terrifying-my-family auto-brake that Rivian never figured out after reviewing log data.

Oh and did I mention the fans or heat pump that sound like a ROCKET LAUNCHING?! At a park one time someone asked me if something was wrong with the vehicle. Nope, that's just the terrible fans they chose!

Insult to injury: someone rear ended me. Insurance "covered" it, but the local collision center --- my only option within 6 hours --- charges a 2X rate for EVs that State Farm would not cover. So a $14,000 MINOR FENDER DENT turned into $7,000 out of pocket for me.

If you look at /r/rivian, it's a near constant stream of issues. While Rivian did expedite service center visits for critical issues, other times repairs were months out. And as the R2 scales, SC growth will probably trail for a while, and so I really fear for the experience early adopters are in for.

I am rooting for them but for me personally I would not consider another Rivian.