Railway (PaaS) global outage

Hello! Railway founder here

We'll have a post mortem for this one as we always write post mortems for anything that affects users

Our initial investigation reveals this affects <3% of instances

Apologies from myself + the Team. Any amount of downtime is completely unacceptable

You may monitor this incident here: https://status.railway.com/cmli5y9xt056zsdts5ngslbmp

That's a big yikes just after promoting themselves in the Jmail thread yesterday https://news.ycombinator.com/item?id=46966562

Of course every service will have outages, it's just funny to see it so soon after saying:

> We're nuts for studying failure at the company [...]

(albeit a different 'failure' context)

weak post mortem: https://blog.railway.com/p/incident-report-february-11-2026

Repeating “~3% impacted” three times? Damage control. Got wrecked. DB SIGTERM’d, app dead for hours, before they even posted a status update. 3% is 100% outage when it’s your stuff: broken dashboards and zero warning.

Joke about train line aside, I think Railway fits right in the spot that Heroku left.

They have a nice UI, support deploy any kind of backend-involved apps as long as it can be built into a docker container. While many PaaS out there seems to prioritize frontend only apps.

And they have a free plan, so people can just quickly deploy some POC before decide if it's good to move on.

Anyone know if there is any other PaaS that come with a low cost starter plan like this (a side from paying for a VPS)?

Context: This is Railway the PaaS company, not your daily commute vehicle (which is good in general, still bad for many users, like me).

This is great, not 10 minutes before this outage did I present Railway as a viable option for some small-scale hosting for prototypes and non-critical apps as an alternative to the Cloud giants

Oof, off topic but the trains were out of service here for my commute last night so I though from the headline this meant that somehow all trains everywhere just stopped working. Glad to see it’s just some Saas product that’s down

Multiple services are receiving SIGTERM or shutdown signals. See dozens of support messages here: https://station.railway.com/questions/services-down-799f7bc1

Here's a sample log entry:

> 2026-02-11T14:35:11.916787622Z [err] 2026/02/11 14:35:03 [notice] 1#1: signal 15 (SIGTERM) received, exiting

I've had about one third of my Railway services affected. I had no notification from Railway, and logging in showed each affected service as 'Online', even though it had been shut down.

I'm pretty annoyed. I am hosting some key sites on Railway. This is not their first outage recently, and one time a couple of months ago was just as I was about to give our company owner a demo of the live product.

We weren’t affected, but as a startup I’ll take a minor outage over getting stonewalled by GCP/Azure/AWS any day. Railway has consistently been responsive and actually understands the problem you’re describing. With the big three, unless you’re spending serious money or paying for premium support, you often just get links to docs instead of real help.

I actually think the title is misleading. I'm not sure actual existing deployments are affected? Seemingly just new ones are not working?

this is the hidden cost of the move to paas. you trade devops velocity for a massive single point of failure. once the global control plane goes down, your entire risk profile is basically out of your hands.

Does anyone know if Railway operates its own cloud or if it's running off AWS/GCP/Azure/etc...

I thought this was about a global outage regarding actual trains, but it looks like Railway is a Heroku replacement.

lol, just yesterday a friend asked me if he should move his business to Railway from Heroku. Welp.

Affected by the outage since about 6:15 AM PT this morning. We're still down as of 9:00 AM PT.

Our existing containers were in a failure state and are now are in a partial failure state. Containers are running, but underlying storage/database is offline.

Many questions on their forum are similar to our situation. People wondering if they should restart their containers to get things working again. Worried about if they should do anything, risk losing data if they do anything, or just give everything more time.

I'm glad Railway updated their status page, but more details need to be posted so everyone knows what to do now.

Everyone has outages, it's the way of life and technology. Communication with your customers always makes it less painful and people remember good communication and not the outage. Railway, let's start hearing more communication. Forum is having problems as well. Thanks.

Wasn't half the HN crowd repping this place yesterday when the Vercel CEO offered to pay for Jmail? Rough lol

Is anyone expected to know what railway.com is?

What is this 'railway'?

I am assuming that a domain like railway.com should be about trains.

Why does every tech company have to name themselves as a one word .com website and what they do is unrelated and vague to their own name?

Does every tech company think they are Apple and have to register every word in the dictionary and redefine it as a technology company?

Really bad name for a company.