> As a user of something open source you are not thereby entitled to anything at all
I understand what the author means, but I think that in any human-2-human interaction, we are all entitled to at least basic courtesy. For example, if you show courtesy by contributing to an open source project and following all the guidelines they have, I think it's fair to assume that courtesy will be shown in return. I know that may be difficult to achieve (e.g., a high volume of noise preventing project authors from giving courtesy to those who deserve it), but that doesn'tt mean we are entitled to nothing. And this has nothing to do with open source or software; it's just common sense when dealing with people.
But yeah, if you contribute something of very poor quality (you didn't give it the attention it needed, it's full of bugs, or shows no attention to detail; or these days, it's packed with AI-generated content that makes it 10x harder to digest, even if the intention is good), then perhaps you are not entitled to anything
You as a first-time contributor need to know that the large group of first-time contributors has a lot of poorly behaved people in it, and that the burden is on you to establish that you are not one of them.
Trust is built through iterative exchange. This is Bayesian priors - default is average, and only moves on the introduction of new information.
Lots of examples of this. In 1950's westerns, if a stranger comes to a small town, the default treatment is a guarded form of hospitality with a health measure of suspicion. If you are dating someone new, you are by default understood as the average first date partner, and the average first date partner is not a great match.
> I understand what the author means, but I think that in any human-2-human interaction, we are all entitled to at least basic courtesy.
Correct. The article does not disagree with you.
I don’t know you but I like you.
Courtesy costs very little.
There is not space in the collective consciousness for an infinite number of solutions to the same problem. I usually get downvoted for pointing this out but it explains why people shit on you when you start getting defensive about people calling your solution or attitude shit.
Reasonable people won’t start a project in an already oversubscribed niche. So yes, it does matter if you’re doing more than the minimum. It’s a social contract because you’re using up the oxygen.
I liken it to throwing a party. Yes it’s your party, but I can’t go to your party if it’s Timothy’s birthday. But if you’re popular enough then people will say “fuck Timothy” and that’s not cool. And you don’thave to be a great host and you can absolutely lock your bedroom door, but there better be snacks and maybe music, or people will talk about you behind your back. Or if you bring lutefisk and nobody there is Scandinavian. Read the room dude.
There are way too many software people who think, “well you didn’t have to come to my party/eat what I brought” is a valid response to criticism.
That’s not how social things work, and open source is one.
> I think that in any human-2-human interaction, we are all entitled to at least basic courtesy
Why? If you are hostile towards me, mock me, or attack me or are in some other way a douche towards me, I reserve the right to handle you in any way that I want to. My opinion of you has to be earned, just like respect. There is no entitlement for my basic courtesy. I am willing to give everyone the benefit of doubt at the beginning, and extend courtesy, but "entitlement"? no. You do not get to decide what I think or how I feel about you.
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> I understand what the author means, but I think that in any human-2-human interaction, we are all entitled to at least basic courtesy.
This only holds up for the "small" number of human interactions the average person gets. If my neighbor comes and rings my doorbell to say hello, I'm fine answering and shooting the shit, maybe invite them in for a quick coffee.
If every 5 minutes a strange comes in and rings my doorbell, I'm not getting up and answering it. And some people visiting will get angry and start pounding on the door and coming to my window and pounding on it glaring at me inside. And say, hey, I drove all the way from hours away to come visit you, the least you could do is open the door and say hello.
For them, it's their first human-2-human interaction that day, with someone they slightly admire even, and they're expecting basic human courtesy. To me, they're just the 42nd doorbell ringer today.