But it is about humans in general!

Humans who want to use the software, and humans who author (or control dependencies of) the software.

Commenting as if this was a comment on yesterday's clawdbot-thread; I know it isn't, and it has previously been submitted here and is a good text.

It's about entitlement and using free OSS vs paying for a software product, I know.

But I think the gist of this gist can be generalized from "why you should not feel entitled to anything as a FOSS user" to "why software is about humans".

Especially because the commercial aspect is not as direct as in paid closed-source software for FOSS, but pressure (including commercial and/or social pressure) still exists.

Edit: "still" is not even a fitting word here, because the reliance of commercial software on FOSS is the societal change that causes this change in issue reporting, I'd say.

Crowd dynamics / psychological aspects cannot be ignored anywhere.