> It was just awkwardly released, too soon after PS1 and N64.
> then PS2 and Xbox stole the show
So in your opinion, when was a better time to release th Dreamcast?
Either same time or before the N64 or closer to when the PS2 and Xbox were released. Sega missed an entire generation but then released between generations. Also they released right as N64 and PS1 games were arguably at their peaks.
Their hardware business was doomed by 1998, FF7 and Gran Turismo had given PlayStation momentum that neither Sega or Nintendo could hope to match, but Sega was in a particularly tough spot because of years of misguided decisions.
They could have extended the Saturn's lifespan to 2000 and thrown their lot in with the PS2 after release, but it seems many people at SoJ were emotionally attached to the idea of selling consoles.