> And I don’t recall it calling sales bullshit.

It says stuff like why can’t a customer just order from an online form? The employee who helps them doesn’t do anything except make them feel better. Must be a bullshit job. It talks specifically about my employees filling internal roles like this.

> advertising

I understand the arms race argument, but it’s really hard to see what an alternative looks like. People can spend money to make you more aware of something. You can limit some modes, but that kind of just exists.

I don’t see how they aren’t performing an important function.