not true at all, onboarding is complex too. E.g. you cant just connect claude to your outlook, or have it automate stuff in your CRM. As a office drone, you don't have the admin permissions to setup those connections at all.

And that's the point here: value is handicapped by the web interface, and we are stuck there for the foreseeable future until the tech teams get their priorities straight and build decent data integration layers, and workflow management platforms.