Thing is, unless the order confirmations number high in the thousands, most businesses could just hire an old lady with secretary experience to crunch through that work manually for a fraction of what it would cost them to get the whole system automated.

I've seen this play out with time sheets. Every day factory floor workers write up every job they do on time sheets, paper and pencil, but management wants excel spreadsheets with pretty plots. Solution? One old typist who can type up all the time sheets every day. No OCR trouble, no expensive developer time, if she encounters illegible numbers she just cross references against the job fliers to figure it out instead of throwing errors the first time a 0 looks like a 6.