You trust these stochastic text/slot machines for scheduling and follow-ups? Human intention is important for both of these. triage and reminders I can see, but if you send me an llm generated follow up, I'm just going to assume you don't care.

One process redesign that may be considered a moat for AI is employees intending to communicate through a sentence or two first passing the text into their AI of choice and asking it to elaborate. On the other end the colleague uses their AI to summarize the email into a bullet point or two. It's challenging for those that don't use AI to keep up.