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ameliustoday at 10:49 AM3 repliesview on HN

It is important that the company knows why they are losing customers, though.


Replies

brooksttoday at 12:50 PM

Internal sales data is probably a lot more effective and attended to than HN posts.

kallebootoday at 11:58 AM

I canceled my Claude subscription (other reasons) and they had an "exit interview" question of why you canceled. They know why.