alt Hacker NewsWhen computers came onto the market and could automate a large percentage of office jobs, what happened to the job market for office jobs?
When computers came onto the market and could automate a large percentage of office jobs, what happened to the job market for office jobs?
They changed, significantly.
We lost the pneumatic tube [1] maintenance crew. Secretarial work nearly went away. A huge number of bookkeepers in the banking industry lost their jobs. The job a typist was eliminated/merged into everyone else's job. The job of a "computer" (someone that does computations) was eliminated.
What we ended up with was primarily a bunch of customer service, marketing, and sales workers.
There was never a "office worker" job. But there were a lot of jobs under the umbrella of "office work" that were fundamentally changed and, crucially, your experience in those fields didn't necessarily translate over to the new jobs created.
[1] https://www.youtube.com/watch?v=qman4N3Waw4