alt Hacker NewsCan confirm on Hetzner. I'm building a SaaS on it right now and had to request a VPS limit increase. I was so worried and carefully crafted my request message. I was bracing for a multi-day back-and-forth but they just... did it in like 10 minutes lol
> The pricing is almost absurdly good compared to AWS, and the performance is solid. If you've never spun up a Hetzner box, you're overpaying for cloud compute.
Yep!
My support experience with Hetzner has been first class, every single time. They're honest, responsive, proactive and helpful. My support experience with Digital Ocean has been abysmal, every single time. Our latest experience was a misconfigured or malfunctioning Valkey cluster, we provided a ton of supporting information, their tech team magically fixed it and closed the ticket, and their support people tried to blame us for it breaking. This is so standard with them that I posted in our Slack "emailed DO support asking for a technical breakdown of what happened, they'll reply in a week blaming us". It only took them a couple of days though.