It has been happening in other platforms too. I had a tough time creating a new LinkedIn account after deleting mine around 10 years ago. At one point one day in the new account I got banned, then I submitted my ID and got in only to be banned again within the same timespan. All the same accusations that the profile information I submitted was not “correct”, translation: I was not me according to someone else’s idea of what being me is, even though I was able to show them a proper ID.
I only got it working stable after finding an obscure email on Reddit and re-sending my ID to a completely different confirmation system.
I wasn't going to send my driver's license to some overseas contractor... I eventually hunted down a form for submitting a notarized statement proving who I was. It's more than a bit ridiculous.