To clarify: None of the comments in that thread talk about experiencing that. They have been locked out of the Gemini service, not their Google account with mail etc.
Source: I actually read them. Yes, personally. I didn't even have an LLM summarize them. I know, I'm practically a luddite.
But when they paste support replies using terms like "suspension," "violation of the Google Terms of Service," and "zero-tolerance," it sounds like someone's close to losing access to their family photos.