Although I myself am not sure whether this is a real person or a bot, the point seems to be at least somewhat valid to me. I think that some people have become too accustomed to the idea that they can get good things for free or at a reduced price, without thinking about how the economy of production/service they rely on works.
Sure it’s a valid point… and a good reason to buy the service they’re building for you!
Call me paranoid but I see this kind of stuff everywhere recently.