Business software is also useful because it gives companies a process to follow that even if not optimal, is probably better than what they’d come up with on their own.
The flexibility of big source of truth systems like ERP and CRM is sometimes (often) a downside. Many times these companies need to be told how to do something instead of platform vendors bending over backwards to enable horrible processes
The flexibility of big source of truth systems like ERP and CRM is sometimes (often) a downside. Many times these companies need to be told how to do something instead of platform vendors bending over backwards to enable horrible processes