It sets a verified lower bound on baggage loss. An achieveable ideal that other airports should aspire to.
Lots of orgs claim to aspire to 5 nines of uptime but can barely manage 2 nines. Kansai airport with an average of about 17 million pax/yr [0] hasn't lost any luggage. Losing one item out of, say, 10 million items a year, would be 7 nines.
It sets a verified lower bound on baggage loss. An achieveable ideal that other airports should aspire to.
Lots of orgs claim to aspire to 5 nines of uptime but can barely manage 2 nines. Kansai airport with an average of about 17 million pax/yr [0] hasn't lost any luggage. Losing one item out of, say, 10 million items a year, would be 7 nines.
[0] https://www.kansai-airports.co.jp/en/business/in-figures/