alt Hacker NewsI once mailed the maker of a little German indie game called Clonk about wanting to learn programming. It was my favorite game for a while. Never heard back from him, which I found disappointing.
Now, I answer every single email my app customers are sending me and have been doing this for close to 20 years and I get a lot of positive reviews for the great customer support.
Wow, I didn't expect to see Clonk on HN today! Almost 20 years ago, as a 13 year old in the US I managed to make friends with an older player from Germany, and then we collaborated on making Clonk Rage mods together in c4script. It was an amazing experience and did help me get more into programming, so I'm so sorry to hear about your experience! I do recall members of the development team at the time being accessible and active in the community, specifically Sven2, but I'm not sure about MatthesB.
Thanks for the nostalgia though. Amazing game.