alt Hacker NewsOh why even mention time constraints, we all know damn well it's financial. Every corp on the face of the earth is constantly cost-cutting everything to the bone to justify more bonuses and higher executive compensation, while making sure the service or products provided are just barely good enough where people don't stage outright riots.
In the sixties, the C-suite earned 21 times what the line worker did. In 2024 it's almost 300 times. So every single time you're dealing with a product that's been value-engineered to where it barely functions, or service people paid too little and empowered too little to actually help you, or stuck in a long ass line because they won't hire enough people, or stuck talking to some damn robot because people are expensive, it's beyond a safe bet that you have an executive or several to blame.
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Well not every one on the face of this earth as that’s where Kansai airport is located. It happens a lot in America and other places too but not everywhere
We should be spreading our cynicism over both management and customers. There is almost no level of service so terrible that people won't buy cheaper airline tickets. Let alone losing luggage, you could dial up the risk of death and people would still buy the cheaper tickets.