Unfortunate story. It wasn't clear to me that the .online TLD led to Google blacklisting the site. Why did you think that was connected?
My understanding from the article is that because the registrar for this domain is using Google safe browsing for their domain suspension, something that a) shouldn't be the case and b) isn't the case for other, perhaps more mainstream TLDs
The registrar suspense domain because it on Google blocked list. And Google refuse to review the ban because he can't prove he own that domain (because it suspended :D).
The problem isn't Google Safe Search backlisting the side (I mean that also is a problem, but a very different one).
The problem is the vanity domain registrar Radix using that as a reason to _put the whole domain on hold, including all subdomains, email entries etc._
This means:
- no way to fix accidental wrong "safe search" blacklisting
- if it was your main domain no mails with all the things it entails
- no way to redirect API servers, apps etc. to a different domain. In general it's not just the website which it's down it's all app, APIs, or anything you had on that domain
Google Safe search is meant to help keep chrome users safe from phishing etc. it is fundamentally not designed to be a Authority Institute which can unilaterally dictate which domains are no longer usable at all.
Like basically what Radix did was a full domain take down of the kind you normally need a judge order for... cause by a safe browsing helper service misfiring. That is is RALLY bad, and they refuse to fix their mistake, too.
You normally don't have _that_ level of fundamentally broken internal processes absurdity with the more reputable TLD operators (which doesn't mean you don't have that in edge cases, but this isn't an edge case this is there standard policy).