I think the term you are looking for is "negligence".

But not in the causal sense of the word but in the legal "the company didn't folly the legal required base line of acting with due diligence".

In general companies are required to act with diligence, this is also e.g. where punitive damages come in to produce a insensitive to companies to act with diligence or they might need to pay far above the actual damages done.

This is also why in some countries for negligence the executives related to the negligent decisions up to the CEO can be hold _personally_ liable. (Through mostly wrt. cases of negligence where people got physically harmed/died; And mostly as an alternative approach to keeping companies diligent, i.e. instead of punitive damages.).

The main problem is that in many cases companies do wriggle their way out of it with a mixture of "make pretend" diligence, lawyer nonsense dragging thing out and early settlements.