alt Hacker NewsWell that's a problem the software industry has been building for itself for decades.
Software has, since at least the adoption of "agile" created an industry culture of not just refusing to build to specs but insisting that specs are impossible to get from a customer.
Agile hasn't been insisting that specs are impossible to get from a customer. They have been insisting that getting specs from a customer is best performed as a dynamic process. In my opinion, that's one of agile's most significant contributions. It lines up with a learning process that doesn't assume the programmer or the customer knows the best course ahead of time.