I thought this was going to be about (customer support) chatbots, which can be a good thing.

"Don't make me talk to your [customer support] chatbot" reads like "Don't make me go to an ATM for a cash withdrawal". If I can solve a thing quickly and effectively without waiting forever to speak to an overworked customer support agent on another contitent, I would very much like that!

Well, anyways, the post is not about that. It's about posting AI-generated text (blog posts, PR summaries). Which I agree with, although there are a bunch of holes in the argument, such as:

> 1. Figure out what you want to say. 2. Say it. That first figuring-out part is important.

Well, yeah, I can figure out what I want to say, then have the chatbot say it. So looks like the second part is important, too.