alt Hacker NewsThe only Chatbot I've semi-enjoyed interacting with was SiriusXM during my latest yearly try to cancel dance they make you go through. Usually this was a 45 minute to an hour phone call with Customer Support to eventually get a cheaper rate and continue service.
This last time, it sent me to a Chatbot. In five minutes, I got a cheaper rate than I was previously paying. I'm sort of looking forward to the next interaction to see if I can get even cheaper rates or finally cancel the service.
Maybe you can get a Trump >100% discount from the bot if you keep at it.
It's unfortunate that you keep accepting their lower rate though. If a very small percentage of people are willing to continue paying even at slightly lower rates the the vast majority of people, it is still earning them money. Maybe you really didn't want to cancel? I always thought wanting to cancel was black and white, but you've turned it into shades of gray.