alt Hacker News>their customer facing IT is pretty good
What? The app is infamous for just "forgetting" tickets and when you get caught you HAVE to pay a fine and no they will not accept screenshots. You will win in court but have fun paying for everything in advance.
> What? The app is infamous for just "forgetting" tickets
Citation needed. I've never heard of this being an issue (certainly not an "infamous" one) and almost everyone I know constantly travels by train and uses the app regularly. Maybe you're mixing things up with Deutschlandticket apps by regional transport associations, but that's not DB's fault.
Tickets get hidden from the default view once they're expired, but that's to be expected and you can press the prominent "Previous trips" button to see them.