While I was in high school, as a punishment for a fake "hacking" prank [0], I had to spend half of my lunch breaks with the school IT guy for two weeks as he went around and fixed the damage students were doing to the school computers.

There wasn't actually THAT much going on and we mostly just sat in his office and chatted, but when he did have to deal with something, it was absurd the vandalism that happened. One kid had unplugged a mouse and managed to jam the plug into the floppy drive. The IT guy was like "It takes talent to be this much of a piece of shit" as he had to disassemble the case to get it out.

When it comes to issuing laptops to public school students, I'm torn. On one hand, people need computer skills, but on the other, I just don't think many students can be trusted with a piece of equipment costing hundreds of dollars. Hell, how many people can't even own a personal cell phone without somehow shattering the screen in just a few months?

[0] I had created a two-page slide deck with a black background and white text, then filled both slides with the same text that made it look like a DOS prompt and that Windows had been deleted. It had a C:\> prompt, and on one slide, there was an underscore after the prompt. I then made the slide show auto-play and loop, making the underscore blink, which made it look like an actual prompt. Keep in mind, these were Macs. There was no "C" drive, and certainly no Windows. A teacher insisted I broke the computer, despite showing that pressing any key ended the show, took me to the Principal's office, who gave me my punishment. My first time talking to the IT guy, he was like "you did what now?" and I showed him, and he thought it was funny as hell. Honestly, my "punishment" ended up being pretty fun. That was all 25 years ago. I wish I remembered his name so I could look him up.

Not just durability, but ergonomics. My kids have crappy screens, literally the worst trackpad I’ve ever used, and awful keys that hurt my hands minutes after typing (but I go all day on my personal computer).

If schools are found to be neglecting a minimum standard of care by subjecting kids to hardware that causes long term physical issues, they would have wished they would spend a little more (it amortizes to about $20/student year difference the way our school district does it).

Chromebooks don’t have a durability problem. I doubt the MacBook is any more durable, even with an all metal construction - if anything, that probably makes it worse at absorbing impact than nice soft bendy plastic.

This is just how students treat laptops, and a more expensive unit only makes the problem worse.

Kids are given those for free, so there's no responsibility for them to keep them in good condition. It would take a restructuring of laptops within the school system to kids/families having a joint ownership over the laptop to stop them intentionally destroying them. Even then, there are complications like kids that will absolutely destroy anothers' for fun.

And knowing how laptop makers treat keyboard repairs, the keyboard switches are easy to damage beyond repair and expensive to replace, making them a target for "problem" kids in school districts with a dysfunctional penal system.

That's a big if. Kids are little engines of chaos and destruction. The Neo might not be more durable, just more expensive.

I don't think institutions will care much about the enhanced durability since they treat laptops as disposable units anyway. Apple can only complete if they provide bulk deals which bring the overall cost in line with chromebooks.

I could see the Neo as a viable option for teenage students. The high school I attended distributed a Chromebook to each student and hardware faults were far more common than student inflicted damage. Low build quality in everything from the hinges to the logic boards. Most students feared seeking a replacement device when theirs would break without having done anything wrong. A device with higher build quality and software longevity has the potential to save these institutions a reasonable sum of money in the long run.

Younger students on the other hand, Chromebooks remain the way to go. Most of the time, kids'll win in a race between their destructive tendencies and crappy hardware giving out.