alt Hacker NewsSomething I've recently come to appreciate is that Claude, with the context of your codebase and your ORM models and how they connect to your frontend, given read-only access to production databases (perhaps proxied to anonymize client data), and to be able to drive production sites with Chrome MCP, can be a monster at answering operational questions.
Say you need to present a new statistic to a prospective partner, or an enterprise client has an operational issue that needs to be escalated. Sales/account management pings people, and pretty soon there's a web of connections that range between email, ticketing systems, Slack, and Claude Code sessions. Someone being brought in needs to be brought up to speed on that entire web. It's a highly focused conversation with human and AI participants, that (because human counterparties need to weigh in) by definition must happen in parallel with other work.
So many companies would benefit from a Hub that speaks agentic workflows, and streams progress token by token, fluently.
Could Anthropic excel at building a backend for this? Absolutely.
Could they excel at building a frontend that takes the world by storm the way Slack did, with its radical simplicity? Unfortunately I'm not as confident here. Consider that their VS Code plugin lags their terminal TUI so massively that it still is impossible to rename sessions [0], much less use things like remote-control functionality.
Show me that they can treat native-feeling multi-platform UI with as much care as they do their agentic loops, and I'll show you a company that could change every business forever.