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Aurornisyesterday at 2:27 AM1 replyview on HN

I signed up for an Oracle Cloud trial. They closed my trial a few days later and shut down my one trial VM without warning.

Weirdly they didn’t allow me to add payment info to continue. Even weirder their sales people kept contacting me asking me to come back. When I explained the situation they all tried to fix it and then went radio silent until the next sales rep came along to try to convince me to stay.

I searched Reddit at the time and a lot of other people had the same experience. A lot of other people were bragging about abusing their free tier and trials without consequences. I still don’t know how they decided to permanently close my account (without informing the sales team)


Replies

dkechagyesterday at 4:43 PM

I had a bit of a hard time when I first signed up. It turns out the problem was I had included "oracle" in my email (I give a different email on my domain to every provider), so some part of the system considered it an internal email and others part did not, so I had a weird account that could not do anything. Took them a month of two to figure out what was wrong...