The Apple status pages (both of them) are some of the worst of the big league offenders, perhaps second only to Microsoft.
Full disclosure, I operate a product that compares official outage acknowledgment to actual outage impact times. (Which I won't mention to avoid self-promotion.)
For this specific incident, I saw the alert come across my Slack at 19:02 UTC. We received over 100 reports of this outage before the official acknowledgement was posted by Apple on their status page at 21:37 UTC.
Shortly after their acknowledgment, the reports fizzled out and then Apple marked the incident as resolved about 20 minute later.
The whole outage lasted about 4 hours from first report to last and wasn't acknowledged by Apple until 3.5 hours into it.
alt Hacker News
The Apple status pages (both of them) are some of the worst of the big league offenders, perhaps second only to Microsoft.
Full disclosure, I operate a product that compares official outage acknowledgment to actual outage impact times. (Which I won't mention to avoid self-promotion.)
For this specific incident, I saw the alert come across my Slack at 19:02 UTC. We received over 100 reports of this outage before the official acknowledgement was posted by Apple on their status page at 21:37 UTC.
Shortly after their acknowledgment, the reports fizzled out and then Apple marked the incident as resolved about 20 minute later.
The whole outage lasted about 4 hours from first report to last and wasn't acknowledged by Apple until 3.5 hours into it.