We are using very different versions of JIRA.

The cloud version I used was slow and riddled with bugs. Entire views sometimes just refused to load or render, or something.

Did it "get the job done?" Yes, in a literal reading of those words, I suppose it did, but anyone who understands the amount of work that a modern 2.4 GHz CPU should be able to do per unit time would not think highly of it.

Nowadays … my company uses Linear … which, while it does have a sleeker, more modern looking UI … is nobody able to make a good bug tracker?