ISW confirmed unauthorised edits were made, and fired a staffer over it. Not sure why you feel the need to comment this. Classic lowbrow dismissal
https://news.ycombinator.com/item?id=4726248
Your link points to a 2012 discussion of "Why an Airline That Travelers Love Is Failing". Not super convincing.
Your link points to a 2012 discussion of "Why an Airline That Travelers Love Is Failing". Not super convincing.