Sounds kind of amazing to me. 4 hours is a bit ridiculous, but I wish we had some kind of automated system to poke people about reviews so I don't have to. It's doubly bad because a) I have to do it, and b) it makes me look annoying.

My ideal system (for work) would be something like: after 2 days, ask for a review if the reviewer hasn't given it. After a week, warn them the PR will be auto-approved. After 2 weeks, auto-approve it.