>> What consumer benefits is ai driving?
My kids like to use AI to discuss things they learned in school in greater depth, and from different angles than they learned in the textbook. They can also ask "What if" and "Why not" questions from this infinitely patient teacher.
An infinitely patient and somewhat schizophrenic teacher.
At least with search engines, or even libraries, you're aware that there are many authors of varying reliability and the publications/sites might not be reputable.
AI chat bots will summarize the top N web search results as if they're fact, weaving them into seemingly coherent narratives, all while reassuring the user that their questions are really good and they're learning a lot.