I am genuinely curious if you are trolling, or putting that forward as a genuine argument?

Trivially, it's the difference between medium, and message/content.

On one axis, whether message is spoken, written via pen or typewriter or word processor, sent electronically, faxed,mailed, etc - it is fundamentally a communication from one human being to another, even if medium / mechanics differ.

The other axis is actual content - genuine human interaction, intent, message and connection, vs a result of a prompt.