I tried to give you the benefit of the doubt and tried to find some more info on building out a sub $1.5mm property in SoCal (feel free to pull/repost the logs). I'll admit that I did get some value out of the responses but it basically boiled down to {response from LLM based on "aggressive" sales prompt}{casual mention of mildly-related "deployment"}{push to contact form}.
I work on the demand-side of marketing so I understand the frustrations of lead-gen but this didn't really seem to add any value beyond what ChatGPT et al would give you. Why should I give you my contact info?
To answer your question, the contact info is for when the LLM reaches the end of its logic. I'm a 2-person firm, cannot compete with ChatGPT on general knowledge, but I'm also intentionally 'crippling' the bot's autonomy for liability reasons.
It is designed to move the user toward a human once/if the technical complexity gets high, so it doesn't accidentally misrepresent a code or site issue, that could get us into legal trouble.
It is a balancing act between utility and risk, still tuning where that line sits based on the stress test today , if that makes sense?