A central challenge for AI is understanding how accountability flows.

The language of this article is a great example, "... thanks to an AI agent that gave an employee inaccurate technical advice ...".

It should more-correctly read, " ... thanks to the people who made it possible for an AI agent to give an employee inaccurate technical advice ... ".

It is at our peril that we deem it acceptable to blame a black box for an error, especially at scale.