WhatsApp is actually more popular than Slack, isn’t it? In my country, almost everyone uses Slack, and I’ve hardly ever heard of any companies using WhatsApp, so that was surprising to me.
Getting an agent working via an existing Slack setup is fairly effortless and the control over output format is useful
I had a look at getting same agent up in WhatsApp but it seems to need FB business acc to even start process, to get FB business you need an FB personal etc. ... looked like too much effort
What country is it? Surprised someone on tech even asks this question
WhatsApp is more popular than Slack, Teams and Telegram combined. WhatsApp has something like 2-3 billion users worldwide
WhatsApp vs Slack + Teams is a bit of an apples to oranges comparison though.