What is apparent from windows in my opinion is a lack of direction. Ask for feedback when something falls outside of common sense, you ask for feedback when you need another point of view. But windows is currently failing at the most essentials, these should be apparent inside Microsoft as well, and should've been for the last few years.

It is not that everything should stay the same, that is one choice, but there needs to be a steward that says, hey our right click menu on the desktop has an SLA of 100ms to open, it doesn't matter which features you put in there, if something causes it to be slow, kill it.

Can I access basic apps that are table stakes for an OS, an editor, screenshots etc without popups for unrelated nonsense. If you fail at that, then as a user I get confused. I am used to just being able to note down some text, why am I asked to transcribe with Copilot or login to microsoft.

It is clear that the adoption of Copilot was measured in activations, and as such was pushed in as many places as possible, simply because they needed all that exposure to meet their targets. Windows was not just a product but a funnel to other offerings and that cannibalized windows even more than it was previously.

I've got a slight bias, as I haven't had windows installed in about 10 years, but when I've helped my family with their issues, it is clear how much of a shitshow it actually is.