> In order to keep prices low and quality high, we don't offer any customization to the box or ordering process. If you aren't capable of ordering through the website, I'm sorry but we won't be able to help.
Has this guy never worked on a B2B product before? Nobody is going to order a $10 million piece of infrastructure through your website's order form. And they are definitely going to want to negotiate something, even if it's just a warranty. And you'll do it because they're waving a $10 million check in your face.
The tone of this website is arrogant to the point of being almost hostile. The guy behind this seems to think that his name carries enough weight to dictate terms like this, among other things like requiring candidates to have already contributed to his product to even be considered for a job. I would be extremely surprised if anyone except him thinks he's that important.
He's not actually selling the exabox yet. It sounds like he put up a hypothetical config to see if anyone is interested.
The specs for the “exabox” scream “this is a joke” to me.
> 20,000 lbs
> concrete slab
Huge-scale IT systems are typically delivered in one or more 42/44u cabinets, and are designed to be installed on raised floors.
I imagine that the FAQ might get updated when there’s actually a $10M machine for sale
Your framing of this section is misleading. On the site it's preceded by a FAQ-style 'question':
> Can you fill out this supplier onboarding form?
That's very important context, as anyone who has been asked to fill out a supplier onboarding form (hi) will attest.