Booking a flight is the kind of thing I want to dedicate my full attention to. It's expensive, and the timing and details matter a lot.
I'm happy for the voice assistant to add stuff to my grocery list, though. The consequences are not serious if it screws up a letter or something.
Apparently I'm the only one here who finds it to be one of the worst things I ever have to do, I hate managing the combinatorial tab explosion by hand. Compounded by the adversarial nature of the price-setting algorithms that jack up the price on you if you show too much interest by researching too intensively. Just booked a flight for our family in two parts, and booking for one set of us made the price for the second set of us with a slightly different itinerary massively more expensive, because it was "in demand".
Can't wait for agents to handle all of it.
Booking a flight is the kind of thing I'd really want to avoid doing myself nowadays if possible though. Surveying the offers is usually such a snake pit of deceptive marketing and incomplete service conditions that I feel somewhat nauseous just at the prospect of having to look at it.
I wouldn't remotely trust a software assistant to deal with all that misdirection autonomously, but I guess I'd be prepared to give it a chance collating options with tolerable time and cost, attempting to make the price include the stuff that has to be added to preserve health, sanity and a modicum of human dignity.
We will get to the point where you'll trust it to catch those issues. The latest models can already do it sometimes for code, like explain that it considered various options and the tradeoffs between them.
Exactly. When you're spending money, you want to be in the loop. It's why the Alexa Echo devices as media for Amazon purchases never really worked out. Amazon had two conflicting aims. They wanted to race to the bottom with their increasingly shady vendors which eroded trust, while also positioning themselves and their devices to be trusted agents of purchases. Of course no one wants to buy anything sight unseen through them.
To be fair, you can cancel flight reservations for a full refund within 24 hours, so if the LLM gets it wrong, you're not on the hook for anything.
But in general I do agree: flight bookings are something I want to do myself, because even I don't fully know my preferences when it comes to timing and price until I see what's available. And in general I don't find it all that difficult to do. A couple days ago I booked a multi-city travel itinerary with four different destinations, and it took me about a half hour?
Sure, if an LLM can do that in under a minute, that would be cool, but in absolutely zero situations would I not need to check its work, and if it did get it wrong, I'd have to do it all myself anyway.