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monegatortoday at 4:28 PM3 repliesview on HN

Will we be able to change our company details? A couple of years ago we changed the business name, so let's change it in the account for billing and such.

Not possible.

Ok, let's ask support what to do: the only thing we can do is create a new account, get the approval, etc. and then ask for a migration that may or may not be approved and may or may not end succesfully.

In the end we keep receiving the bills in the old name, then change it manually or append a note.


Replies

Marsymarstoday at 4:46 PM

A bit like the awful workflow around developer agreements in App Store Connect. Every few months our CI breaks because Apple has updated one agreement or another and someone has to go pester the executive who's marked as the account owner and has legal authority to sign new agreements to unbreak our CI.

It's also impossible to delegate this authority to anyone other than the account owner, and there's no concept of shared or service accounts, so nobody other than the account owner, with access to their 2FA method is able to do this.

Heaven forbid if the account owner was ever to put their 2FA method as a personal device / phone and then leave the company.

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embedding-shapetoday at 4:44 PM

I guess ultimately it's easier and works better than when you move country and would like to update the country for PSN (PlayStation Network). Sony's advice? Close the old account and open a new one with the correct country, then buy the same stuff again.

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moduspoltoday at 5:32 PM

I'm called by a name that is not the same as my legal name. I somehow got an Apple Developer account during the first few years of it with my preferred name, but it had my parents' house as the mailing address.

I was essentially told that I could update the mailing address but going through the steps for that process would result in the name on my account being changed to the legal name. And so today, it still has my parents' mailing address. Thankfully they haven't moved.

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