alt Hacker NewsOooof that's rough.
One strategy to convince is to get someone less technical than you to sit by you while you try and trace everything from one error'd HTTP request from start to finish to diagnose the problem. If they see it takes half a day to check every call to every internal endpoint to 100% satisfy a particular request sometimes that can help.
Also sometimes they just think "this is a bunch of nerd stuff, why are you involving me?!" So it's not foolproof.
Oh, my non-technical boss agrees with me already. It's actually the engineers who've convinced themselves it's a good setup. Nice guys but very unwilling to change. Seems they're quite happy to have become 'experts' in this mess over the last 5-10 years. Almost like they're in retirement mode.
The real solution is probably to leave, but the market sucks at the moment. At least AI makes the 10-repos-per-tiny-feature thing easier.