alt Hacker NewsI don't believe SaaS is a good option in this sector - the incumbent VSaaS is decent, cheap, and ubiquitous. By "tech-enabling", I mean layering tech into the ops where it adds value and helps to scale the business. Obvious wins are upselling, hands-free data entry to the CRM, smart traps/stations. My choice is to compete as a tech-enabled operator, rather than sell AI/SaaS to incumbents.
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I’m genuinely inspired by your journey.
One question for clarity: why don’t you see an opportunity to sell AI or other technology into this space again? Is it just because incumbents already have it locked up and it’s cheap?
The reason I ask is that this feels like one of those moments in history similar to mobile. PlanGrid succeeded because tradespeople suddenly had iPhones and iPads in the field, which made it possible to digitize blueprints and collaborate in real time.
Put differently, what could be the new “PlanGrid” for your industry - that AI makes possible now, the way mobile once did for construction?
I did this for a small recruitment niche, and made good money. I burned out for various reasons, so when the niche (Perl programming) dried up, I didn't have the energy in the tank to push into other niches, but I think there's a _lot_ of meat still on that bone. I'll almost certainly have another crack at it if I can find the right tech-recruiter partner.
Similar boat here. Many of these service industries are cheap. I've built my own CRM/management system that no big company will ever touch. Even if I can sell to 1000 companies and charge them $25 a month...I'd have staff overhead, maintenance to support it. SaaS isn't some little photo editing app or something you can just launch and forget.
I'd rather grow my business and make as much money. If I can crush it with my business I'd make more than that.