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johneayesterday at 10:07 PM4 repliesview on HN

GTM? Does that mean Get The Money?

Assuming everyone knows your acronyms is just not a good writing style.

Since I couldn't understand how s/w was going to get opossums out of anyone's basement, I think the correct decision was made: hands on!

You deserve accolades for making this choice. Good Job!

Like any physical trade, this is by it's nature a local only endeavor. So a web presence that is primarily visible to geographically local potential customers would be most effective.

Any aggregation is really just a way to skim some of the profits from the people actually doing the job. That is to say, GTM according to my definition above.

Personally, when I can't get an in-real-life personal referral to some trade, and I'm forced to do web search, I always spend extra time to try to find a web page that is put up by a local company, not an aggregator.

Things like plumers.com (this is a totally made up example, not referring to any real website) I find to be extremely irritating. Since they have absolutely nothing to do with whoever will eventually show up and do the work.

This form of aggregation through, is extremely common today, and a very large part of why the modern internet sucks.

craigslist.com (the actual website) used to be a good example of referring local services, until it was overrun with spammers and scammers.

Will this correct? Will we proceed to the dead internet? Who knows! What next weeks exciting episode to find out...


Replies

tezclarkeyesterday at 10:19 PM

Go to market - e.g. how to sell your thing.

For residential / consumer markets, referrals are the gold standard and I agree to an extent about the local focus. A lot of PE (private equity) backed roll-ups result in a worse customer and worker experience as they try to force scale too fast.

Some PE companies will open a local market by initiating acquisition conversations with all local players, low ball everyone, buy some and for a short period dramatically reduce pricing to force the hold-out cohort to sell at an even lower price. Not good for communities.

The unlock to balancing scale and customer / worker experience is creating the right incentives for people to adopt the behaviors you're after. This is why bolting on SaaS or AI to established companies is tough, as the staff often don't want to change and will leave - which is bad in a tight labor market.

Searching for home services online is totally broken and is a tax on buyers and operators. HVAC contractors pay on average $600 for a closed lead from online ads, and close about one in four / one in five leads.

show 1 reply
9x39yesterday at 10:17 PM

https://en.wikipedia.org/wiki/Go-to-market_strategy

GTM is ubiquitous on the business side.

If you read his post, there's significant effort not "catching opossums" but waiting or churning through admin overhead - wasted time, which maybe he can translate into $. This much inefficiency is...common in many businesses.

parallelyesterday at 10:34 PM

s/w? Does that mean sidewalk?

stbtraxyesterday at 10:22 PM

bizarre take and writing style. if the saas enables them to be more efficient it's overall net positive