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linsomniactoday at 2:00 PM1 replyview on HN

More than a year ago I suggested that our family adopt a sign/countersign type of authentication (I say "the migrating birds fly low over the sea", you say "shadeless windows admit no light" ;-). It was clear at that time that we were going to start seeing scams get more advanced and hard to tell from valid requests for money, for example.

I thought I'd get at least some traction, considering part of the family works for No Such Agency. Nope. <shrug>

Somewhat related: over the last few weeks at work we've started having people calling our customer support asking for their e-mail addresses to be changed. The first one went through, but the scammer somehow messed it up and the address bounced. They called back in and the support person they talked to recognized by voice that it wasn't the same person they'd talked to in the past. Now we've had this happen to 3 different accounts, the first two times was people with thick Indian accents, the most recent one was suspected of being AI generated voice.


Replies

card_zerotoday at 2:23 PM

The sign/countersign still works even if it's unilateral. You say "the migrating birds fly low over the sea", they say "I told you already, we're not doing this stupid thing", and now they are authenticated.